## Introduction
At Chaparral Wireless, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your data is secure.
## Information We Collect
We collect information to provide and improve our services. The information we collect can be categorized into two types:
1. **Personal Information:** This includes details such as your name, email address, phone number, and payment information. We collect this information when you create an account, subscribe to our services, or make a purchase.
2. **Non-Personal Information:** This includes data that cannot be used to identify you personally. It includes technical information such as your IP address, browser type, operating system, and the pages you visit on our site.
## How We Use Your Information
We use the information we collect to:
– Provide and improve our services.
– Process transactions and send you related information.
– Respond to your comments, questions, and requests.
– Communicate with you about products, services, offers, promotions, and events.
– Monitor and analyze trends, usage, and activities.
## Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
– With your consent.
– For external processing with trusted partners who process information on our behalf.
– To comply with laws and regulations or to respond to legal requests.
– To protect the rights, property, or safety of Chaparral Wireless, our users, or the public.
## Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure.
## Your Rights
You have the right to access, correct, or delete your personal information at any time. You can also object to the processing of your personal data or request that we restrict the processing of your information.
## Opt-In Process
We follow a strict opt-in process to ensure that you only receive communications from us if you want to. Here’s how our opt-in process works:
1. **Sign-Up:** When you sign up for our services, you will be asked to provide your email address and other necessary information.
2. **Confirmation Email:** You will receive a confirmation email with a link to verify your email address.
3. **Email Verification:** By clicking the verification link, you confirm your subscription and consent to receive communications from us.
4. **Preference Management:** You can manage your communication preferences and unsubscribe from non-essential communications at any time through your account settings.
## Proving Legitimate Traffic
We ensure that our traffic is legitimate through the following methods:
1. **Analytics Tools:** We use industry-standard analytics tools (such as Google Analytics) to monitor and analyze our website traffic. These tools help us identify and filter out any suspicious or fraudulent activity.
2. **IP Filtering:** We regularly review IP addresses to detect and block known sources of fraudulent traffic.
3. **CAPTCHA Systems:** We implement CAPTCHA systems to prevent automated bots from accessing our services and generating fake traffic.
4. **Regular Audits:** We conduct regular audits of our traffic data to ensure its integrity and legitimacy.
## Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
## Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Chaparral Wireless
320 McCombs STEA, Chaparral, NM 88081
offices@chaparralcable.com
(575) 824-3145
